There are a lot of reasons why agents make the switch to home-based: to keep more of their earnings, to have freedom to sell what they want, to have a better work/life balance and – let’s be honest – to get away from a lot of admin work that keeps them from focusing on selling travel.
That’s why it is so important to find a host agency that can provide you with the most tools and support to make your job easier.
The Travel Agent Next Door recognized this early on and throughout its growth, has invested heavily in technology.
TTAND has its own tech development team who are constantly working on new tools to automate more and more processes.
These tools have other benefits in addition to being huge time savers – they enable TTAND agent partners to grow their business through innovative marketing tools – and they make TTAND agent partners look very professional to their clients.
And because TTAND developed all of its tools, they are unique to TTAND.
Back office tools
Automating back-office tasks has been a priority at TTAND. Here are just a few examples …
- Use a Digital Client Information Form to collect all booking details such as name, DOB, address, passport, etc.
- Get client authorizations easily with a Digital Authorization Form for trip payments, service fees, and terms and conditions
- Automatically verify transactions, passport details, and insurance waivers with a Digital Purchase Authorization Form
- Charge service fees instantly if paid via credit card
- Create, issue and send invoices immediately
- Set up Group master files for cloning trips and detailed analysis
Marketing Tools
TTAND marketing tools make every agent partner look like a marketing pro! Here are just a few of the marketing tools …
- Customize your TTAND logo with a distinct tag line or create your own custom brand with a unique URL
- Your own fully customizable website – pick your brand colours, upload photos, blogs, testimonials and tour itineraries
- Pre-crafted, customizable email campaigns with supplier offers and blogs showcasing your branding
- Create your own emails with your own offers and personalized content
- Magazines & Flyers: Add value for clients by selecting who gets high-gloss magazines or supplier flyers, featuring your branding and contact info
Supplier interfaces
TTAND has also built interfaces with its key suppliers to make it easier for agent partners.
TTAND has an interface and merge back with Transat, Sunwing, Air Canada Vacations, TravelBrands, Intair, Air Canada and Manulife.
In addition TTAND also has the ability to bring all cruise itineraries into the system so agent partners do not have to type out the itinerary for clients.
Support team
TTAND has by far the largest support team in the business and offers support for longer hours than any of its competitors.