MONTREAL — Transat has revised its Option Flex service and fare options, effective immediately, with an eye to more flexibility for travellers heading to the South, the U.S. and Europe, as well as within Canada.
Transat is also extending its Book With Peace of Mind offer until Dec. 31, 2020. Applicable to flight bookings, this offer allows passengers to change their travel dates and/or destination at no charge up to 24 hours prior to departure, or cancel their flight and receive a travel credit that has no expiry date and is fully transferable.
Annick Guérard, Chief Operating Officer of Transat, says: “We put in place a series of relaxed measures, for both flights and packages, to allow all types of travellers to find the flexibility they need, notably by changing their travel dates or destination, or even cancelling their booking.”
Transat is now offering two types of Option Flex for South and Europe packages: Option Flex Standard and Option Flex Extra.
Option Flex Standard, priced at $59 per person, allows travellers to:
- Change their travel dates, destination and/or hotel up to 72 hours before departure
- Cancel their trip up to 72 hours before departure and get a travel credit for the amount paid
- Transfer their vacation package to a friend or family member up to 30 days before departure
Option Flex Extra, priced at $99 per person, allows travellers to:
- Change their travel dates, destination and/or hotel up to 24 hours before departure
- Cancel their trip up to 24 hours before departure and get a full refund for the amount paid, in the original method of payment
- Transfer their vacation package to a friend or family member up to 30 days before departure
Air Transat now offers two fare options in Club Class: Club Standard and the new Club Flex, with varying degrees of flexibility to cancel or modify a flight. Club Flex travellers will be able to change their flight without fees, or cancel and receive a full refund in all circumstances.
More details can be found here.