MISSISSAUGA — This past weekend Toronto Pearson teamed up with Autism Ontario and Air Transat for the second annual ‘Ready, Set, Fly…with YYZ.’

The event is an immersive airport familiarization tour aimed at supporting families and individuals with autism or neurodivergent needs.

Some 200 people convened at Toronto Pearson on Oct. 6 to simulate all aspects of travelling, including check-in, security screening, boarding a real airplane, customs and interacting with airport staff. The event provides participants with real-life experience navigating Canada’s busiest airport to help reduce anxiety about flying, says Kurush Minocher, Executive Director of Customer Experience and Airline Relations, Toronto Pearson.

“At Toronto Pearson, we’re committed to making air travel accessible to everyone, ensuring that every passenger can experience the joy and confidence of flying,” said Minocher. “From going through the screening processes to boarding a plane, the event helps empower passengers with autism or neurodivergent needs and their families to familiarize themselves with the full airport experience.”

Air Transat’s Andréan Gagné, Senior Director, Communications, Public Affairs and Corporate Responsibility, added: “Through initiatives like ‘Ready, Set, Fly…with YYZ,’ Transat is wholeheartedly committed to empowering children with autism or neurodivergence and their families with the knowledge and resources they need to embark on their future journeys with confidence and peace of mind.

As Gagné noted, “going through the full process can truly help turn what can often be an overwhelming experience into a more enjoyable one. The event also enhances our team’s insights into the unique needs of these individuals, enabling them to deliver an even more caring travel experience.”

David Ferrara, Manager of Communications and Resource Development with Autism Ontario, said the collaboration “demonstrates the meaningful change that’s possible when we come together for a common goal. Together, we’re redefining what air travel can be for autistic individuals, fostering a more welcoming and supportive experience that reduces stress and promotes inclusivity.”

To read Travelweek’s August 2024 article ‘Travel & Autism: Planning and booking tips from a single mom’, click here