“A travesty”: Industry feedback as tensions mount over Comp Fund review process

TICO Board approves 12 claims against Compensation Fund

MISSISSAUGA — TICO’s Board of Directors has approved 12 claims against the Ontario Travel Industry Compensation Fund.

Totalling $52,520, the funds will assist 35 consumers who did not receive the travel services for which they had paid.

The claims are as follows:

  • Crystal Cruises: 2 claims to assist 3 consumers, totalling $9,557
  • Rejoice Holidays: 9 claims to assist 30 consumers, totalling $39,664
  • World Travel Inc.: 1 claim to assist 2 consumers, totalling $3,300

In addition, the following claims were denied:

  • Crystal Cruises: 1 claim was denied and 1 claim was partially denied as payment was made directly to Crystal Cruises and not to or through a TICO registrant; 1 claim was denied as the claim was based on the cost, value or quality of the travel services received
  • Fly Jamaica: 1 claim was denied as it was received beyond the legislated filing deadline date
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