SANTA CLARITA, CA — Golden Princess, Crown Princess and Ruby Princess will be the next three ships to feature Princess Cruises’ Ocean Medallion wearable devices, enabling a new level of personalization and enhanced guest experience.
Golden Princess passengers can experience Ocean Medallion starting in November 2018), Crown Princess in November 2018 and Ruby Princess in January 2019. The three vessels join four other Princess ships scheduled to debut Ocean Medallion Vacations — Regal Princess on Nov. 13, 2017, followed by Royal Princess on Jan. 19, 2018, Caribbean Princess on March 18, 2018 and Island Princess on May 16, 2018.
“With the addition of Golden Princess to the fleet of Medallion Class ships, we will make available a more personalized vacation to guests sailing in and around Australia,” said Jan Swartz, Group President, Princess Cruises and Carnival Australia. “And, as we continue to enhance our ships with the Ocean Medallion, we do so to further our commitment in providing our guests the most memorable and relaxing vacation.”
Highlights for these three ships for the 2018-2019 season includes:
- Golden Princess returns to Melbourne for a season sailing October 2018 to April 2019 with departures to South Pacific, Tasmania, South Australia and New Zealand
- Crown Princess will be Ocean Ready for the Fall 2018 Caribbean season. With this news, all Princess Cruises Caribbean cruisers will experience Ocean Medallion
- Ruby Princess sets sails from Los Angeles for a season of West Coast cruising
The Ocean Medallion has no discernible technology – no on-off switch, no charging, no menu to navigate – and can be worn as a pendant, on a wristband, in a clip or simply placed in a pocket. The device reveals enhanced services and personalized experiences without guests having to push a button or take any action. The pre-cruise engagement will allow guests to provide preferences that detail their wants, needs and desires so their onboard experience can be personalized.
Pairing with the Medallion is the Ocean Compass, a digital concierge accessible by all guests using interactive displays throughout the ship, on stateroom TVs, via guests’ own smart devices or through a crew member.
Some of the initial service innovations include:
- Ocean Ready: Expedites embarkation as required information is added to the guest profile at home.
- Stateroom Access: The Ocean Medallion will unlock a guest’s stateroom door – replacing the key card.
- Here & Now: Guests can place food and beverage orders and have them delivered to select locations.
- There & Then: Guests can place select food and beverage orders and have them delivered to where they plan to be at a designated time.
- Ocean Navigate: Accessed through the Ocean Compass, guests can learn the whereabouts of their family as they enjoy activities throughout the ship and be guided seamlessly in finding their way around the ship. Friends and family will also be able to easily communicate with each other through a seamless messaging service.