SANTA CLARITA — The travel industry’s move to wearable tech – aimed at expediting everything from check-in to room entry to payment – continues at full throttle with three more ships coming onboard with Princess Cruises’ MedallionClass.
Three additional ships – Royal Princess, Crown Princess and Sky Princess – will incorporate the wearable tech OceanMedallions for Princess’ MedallionClass experience already available on the cruise line’s Caribbean Princess ship sailing the Caribbean, and with Regal Princess starting Feb. 17.
The OceanMedallion, free to passengers, is a wearable device that elevates the guest experience by delivering an enhanced level of personalization and innovative services – and resulting in high guest satisfaction scores, says Princess.
The Princess MedallionClass experience is coming to Crown Princess in July and Sky Princess in October, so that all Princess guests sailing in the Caribbean will be able to enjoy an enhanced vacation through simplified, personalized and engaging experiences by the end of 2019, says the line.
The addition of Royal Princess will see a Princess MedallionClass ship sailing in Alaska.
“Guests are finding their vacations enhanced with Princess MedallionClass on Caribbean Princess as a new and memorable experience, and we’re ready to offer these experiences and personalized services to even more of our guests, including everyone who sails with us in the Caribbean in the fall and winter,” says Jan Swartz, President, Princess Cruises.
“Starting in April, we will continue the expansion to a total of five Princess MedallionClass ships expected this year, as we continue on our path to fleet-wide activation. And we look forward to bringing the experience to new groups for the first time, such as those sailing to visit exciting destinations in Alaska and Mexico.”
Using their OceanMedallions Princess passengers can access a long list of experiences designed to enhance their cruise vacation, including:
- Guests who arrive at the terminal with travel documents (i.e. passports) uploaded to their profile have a personalized check-in process that starts their vacation with ease. Personalization starts pre-cruise by guests becoming OceanReady while at home.
- MedallionNet, the OceanMedallion-enabled WiFi access, is fast, reliable, affordable and unlimited, says Princess. MedallionNet provides land-like speeds that allow guests to stay connected from anywhere on the ship including staterooms which are each equipped with a Wi-Fi access point.
- Using their smart devices, guests have the ability to order drinks using OceanNow and have them delivered directly to them throughout the ship and even in their stateroom.
- Access to staterooms is a seamless experience where each guest is securely validated as the door automatically unlocks. Personalized greetings including loyalty level recognition welcome the guest on their door portal.
- OceanCompass: Available on guests’ smart devices and portals throughout the ships, OceanCompass leverages the OceanMedallion to enable point-to-point wayfinding throughout the ship.
- JourneyView: Available now on ship portals and coming soon to smart devices, this interactive timeline lets guests scroll through all of the events available on board during their voyage. Functionality will also soon give guests the ability to bookmark and add activities that appeal most to them to their own personalized itinerary.
- MedallionPay: An easy to use payment feature
- OceanCasino: On smart devices and select portals, guests can wager real money on games, including slots, poker, bingo, roulette, keno and lottery from anywhere on board.
- PlayOcean: On portals located shipwide and using smart devices, PlayOcean offers guests a new level of fun with interactive games, a digital scavenger hunt, customizable avatars, and more. PlayOcean also transforms guests’ mobile devices into game controllers for interactive gaming on the massive Movies Under the Stars screen.
- OceanView: Guests can stream more than 100 hours of Ocean Original travel shows to their smart device anywhere on the ship at no cost – content which airs nationally on weekends on ABC and NBC. OceanView is also available on stateroom TVs as well as on Roku, Amazon Prime and Apple TV.