TORONTO — In an ever-evolving travel industry, the use of AI tools like chatbots has become critical for stayingcompetitive.
Recognizing this shift, Travelweek, in partnership with TravelBrands, launched a monthly webinar series aimed at helping Canadian travel agents harness the power of AI.
This month’s webinar will be on using chatbots to generate sales leads and improve customer service.
Chatbots have emerged as a vital tool for agents to enhance efficiency and personalize client interactions. By simulating real-time conversations, they can respond instantly to client inquiries, qualify leads, and help guide potential to set up a call – tasks that previously required significant manual effort. This not only boosts lead generation but also improves the overall client experience.
Devin Kinasz, Publisher of Travelweek, underscores the importance of adopting chatbot technology: “With the ability to interact with multiple clients at once, chatbots help agents streamline the lead generation process, freeing up valuable time for more personalized, high-value tasks.”
To sign up for the webinar on chatbots this Wednesday at 1 p.m. EDT, register for FREE at: https://us02web.zoom.us/webinar/register/WN_T_T301CKSlGxWoT4pQBKuw#/registration
The webinar series has been going all year, and takes place on the second Wednesday of each month. The series looks at practical strategies for integrating chatbots into everyday business operations, and takes participants step-by-step through how to set up and use all the best AI tools.
That includes everything from generating 10 social media posts in 10 seconds, to writing email responses to client complaints, building custom GPTs, chatbots for sales leads, lifelike video avatars and much more.
If you missed any of the pervious webinars, they can be viewed on Travelweek’s YouTube channel here: https://www.youtube.com/watch?v=qQCc26Igv78&list=PL0uEevUbxOiJfd2onLICFqKYy5DfccZWa
This initiative is part of a broader AI push by Travelweek to support agents as they navigate technological advancements. Launched in February 2024, the rollout has included the monthly webinars as well as the AI Manual for Travel Agents, which offers in-depth guidance on how to implement AI, including chatbots, into their business models.
TravelBrands’ sponsorship highlights the importance of technology in shaping the future of the travel industry. “We are very excited to partner with Travelweek on this smart initiative to utilize AI technology. At TravelBrands, we love technology and innovation as both embody our mission to make travel agents’ lives easier,” says Nathalie Tanious, President & CEO, TravelBrands.
With AI reshaping client expectations and service models, tools like chatbots enable travel agents to operate more effectively, reducing response times and ensuring consistent lead follow-up. In an industry where speed and personalized service are key to closing sales, chatbots provide a distinct advantage, allowing agents to meet client needs swiftly and efficiently.
By embracing chatbots and other AI innovations, travel agents are better positioned to build long-term relationships with clients while optimizing their workflow and increasing their bottom line.
For more information about Travelweek’s AI initiatives visit travelweek.ai.
