FORT LAUDERDALE — Riviera River Cruises continues to show its support for travel advisors with a new promise to pay commissions on all bookings that are cancelled within 15 days of departure.

Clients who cancel a cruise within 15 days of departure will still lose 100% of their booking cost, but advisors will receive full commission for the Riviera portion of the itinerary. 

“With this change, travel advisors will no longer lose their commission when a client cancels in the days before their cruise departs,” said Marilyn Conroy, Executive Vice President Sales and Marketing North America. “From not selling directly to advisors clients, to a partnership that assists with flight and hotel arrangements and incentives like bonus commission and gift cards, it’s another way we at Riviera are dedicate to the agency community.”

Riviera River Cruises is also the only European river cruise line that does not accept bookings directly from consumers. Instead, consumers who contact Riviera are referred to book through their own travel advisor or, if they don’t already have one, the booking will be turned over to one of Riviera’s preferred advisors in the area. 

Other advisor-focused initiatives include a partnership with Tourcrafters, which is wholly owned by Auto Europe, that assists advisors in making flight and hotel arrangements for clients travelling from North America.

And through September, Riviera is offering a promotion on remaining 2024 and 2025 departures that benefits both advisors and their clients. Advisors receive a US$100 gift card for every cabin booked, while their clients receive 100 euros in onboard credit for every person booked.

For more information go to www.rivierarivercruises.com or visit Riviera’s Facebook group.