OTTAWA — The federal government says air travellers arriving in the country will soon have to submit their quarantine plans and contact information online before boarding their flights.

The information, as well as a COVID-19 symptom self-assessment, must be entered on ArriveCAN, and travellers must be ready to show their receipt to a border officer.

Failure to do so could result in a $1,000 fine. The government says there are some exceptions, such as for disability or inadequate infrastructure.

The new rule takes effect Nov. 21.

Also on that date, anyone who has arrived in Canada by air, land or sea will have to confirm within 48 hours that they’ve arrived at their quarantine destination, and must complete a daily symptom self-assessment.

The federal government introduced ArriveCAN in April 2020 to create what it calls a secure and user-friendly way to help travellers comply with border measures. ArriveCAN is available as a mobile app or by signing in online.

Here are the details…

PRE-ARRIVAL TO CANADA

As of Nov. 21, 2020, air travellers whose final destination is Canada will be required to submit their information electronically through ArriveCAN before they board their flight. This includes travel and contact information, quarantine plan (unless exempted under conditions set out in the Mandatory Isolation Order), and COVID-19 symptom self-assessment.

Travellers must be ready to show their ArriveCAN receipt when seeking entry into Canada; a border services officer will verify that they have submitted their information digitally. Travellers who do not submit the required information digitally before boarding their flight could be subject to enforcement action, which can range from verbal warnings to $1,000 fine. Exceptions will be made for those unable to submit documents electronically due to personal circumstances, such as disability or inadequate infrastructure.

Starting on Nov. 4, air travellers can expect to be reminded by their air carrier of the need to submit COVID-related information digitally through ArriveCAN prior to boarding their flight to Canada.

Starting immediately, travellers entering Canada by land or marine modes are strongly encouraged to continue ArriveCAN by downloading the mobile app or signing in online to provide the mandatory information before they arrive to avoid additional delays for public health questioning and to limit points of contact at the border. Travellers can show their ArriveCAN receipt to a border services officer when seeking entry into Canada.

POST-ENTRY TO CANADA

As of November 21, 2020, travellers who enter Canada by air, land or marine modes, unless exempted under conditions set out in the Mandatory Isolation Order, will also be required to submit information through ArriveCAN or by calling the 1-833-641-0343 toll-free number during their quarantine or isolation period. Within 48 hours of entering Canada, travellers must confirm they have arrived at their place of quarantine or isolation and those in quarantine must complete a daily COVID-19 symptom self-assessment during their quarantine period.

Travellers who don’t use ArriveCAN to submit their information before entering Canada will be required to call the 1-833-641-0343 toll-free number on a daily basis throughout their quarantine or isolation period to provide their post-border information. They will not be able to revert to using ArriveCAN.

Travellers who do not submit the mandatory information required after they have crossed the border will be considered a high priority for follow-up by law enforcement.

The government says submitting information digitally in all modes of travel will also help travellers reduce their processing time at the border as well as limit physical contact between travellers and border services officers and Public Health Agency of Canada officers. This protects the health and safety of travellers and officers.

The ArriveCAN app is available for download on Google Play for Android or through the App Store for iOS. Travellers can also submit their information by signing in online.

With files from The Canadian Press