CANCUN — The Quintana Roo Tourism Board wants travellers and the trade to know that the Mexican Caribbean has the capacity to perform the necessary COVID-19 tests for all North American visitors.

“We want you to enjoy your stay at the Mexican Caribbean, that is why we share some of the actions we are taking so that your only concern is to fully appreciate our wonderful attractions,” said the destination in a notice to the trade.

Canada’s PCR test requirement, in effect since Jan. 7, means that travellers must show proof of a negative PCR test before boarding their flight to Canada. Similar measures are now in place for U.S. travellers too, who must show proof of a negative antigen test pre-boarding.

The Quintana Roo Tourism Board says the Mexican Caribbean has prevention, detection and care protocols for tourists, and has a vast network of hospitals and clinical analysis laboratories able to perform the COVID-19 diagnostic tests (with PCR and antigen techniques), and is working to facilitate access to these tests.

Many hotel chains have confirmed that they will offer antigen testing at no cost to their guests. If PCR test is required, they will assist with the necessary arrangements, says the tourism board. Other hotels have made agreements with laboratories and pharmacies to offer the tests at preferential prices. Visitors are advised to check with their hotel to see what options are available.

Meanwhile the Guest Assist app provides assistance and guidance to tourists visiting the Mexican Caribbean and is available for free download on Google Play and the App Store. The app contains a special section to answer questions and provide information about the laboratories authorized to carry out the tests, as well as a Call Center (Spanish and English) available 24/7.

If the event of a positive test result, travellers are advised to stay in the Mexican Caribbean to complete the quarantine period. “You will have various accommodation options to decide where you want to spend this time. Some hotels have specific areas available in addition to preferential rates. Check directly with the establishment of your interest for more details,” says the tourism board.

For more information see www.mexicancaribbean.travel/faq-covid-19/faq-covid-19-tests/.