RIVIERA MAYA — Hotel Xcaret Mexico, an all-inclusive luxury resort situated by the Riviera Maya jungle, has launched two new agent platforms for both learning and rewards.

The Xpert Course is an e-learning platform where agents will receive the content and tools needed to properly sell the hotel and grow their sales. It places special emphasis on the property’s ‘All-Fun Inclusive’ concept that includes complimentary access to Experiencias Xcaret’s eight nature parks and tours. Other topics covered in the course include the hotel’s unique design, its ‘all-view’ adult- or family-oriented suites, and its 19 restaurants and bars.

The course is free and includes nine lessons detailing the hotel’s accommodations, restaurants and bars, MICE facilities, Corporate Social Responsibility program, weddings offering and more. Upon completion, participants can print their own certificate. Those eligible can also receive credits from the Association of Canadian Travel Agencies (ACTA).

In addition to the new course, the hotel has also launched Xcaret Rewards, an incentives program that allows agents to earn cash and free stays at the property.

Starting Nov. 1, the program will grant registered travel agents cash prices of US$50 for every 3-5 night bookings, and US$100 for stays of six nights or longer. Agents in Canada and the U.S. with an IATA or CLIA number are eligible to enroll, and stays may be booked directly, through GD or a tour operator.

As for Experiencias Xcaret parks and tours reservations, the Xcaret Rewards team has created a three-tier system in which agents will be eligible to receive free nights for up to two guests, based on the amount of guests booked to visit any park and/or tour.

To enroll in Xcaret Rewards, go to xcaretrewards.com.