TORONTO — With 50 years under its belt, Goway Travel has set its sights on even more growth next year with plans to expand its team of Destination Specialists by 20-30%.

“To keep up with our business needs, Goway’s 2020 plans include a heavy focus on recruitment, specifically hiring Destination Specialists,” said John Feenaghty, Goway Chief Operations Officer. “It is our people that make our company successful. We are dedicated to developing our people and having the most qualified experts in the industry.”

The company is recruiting both in-office in Toronto and Vancouver, as well as home-based staff across Canada and the U.S.

“Recognizing the industry trends towards more employees working at home, approximately 40% of our travel consultants work remotely, allowing us to cater to travel agents in multiple time zones. We continue to support that important component of our business,” added Feenaghty.

Goway offers vacation ideas to over 100 destinations but its Destination Specialists are trained in just one of the company’s six regions, such as Africa or Idyllic Islands.

“It’s important for us to ensure both our specialists and our travel agent partners have first-hand knowledge and visit the places we sell,” said Feenagthy. “This year we have offered fam trips to destinations like India, Peru, Australia and New Zealand with more to come.”

In addition to investing in their agents, Goway has also invested heavily in technology this year such as a new customer relationship management platform and a professional development program for its sales teams. To commemorate its 50th anniversary, the company is currently planning a range of activities and incentives in 2020.