MONTREAL — Air Canada’s family-friendly services available to passengers with young children flying Air Canada, Air Canada Rouge or Air Canada Express now include dedicated check-in counters at major hubs and complimentary seat selection for proximity seating.
The range of services is designed to meet the needs of travelling families, according to the carrier.
“Summer is the time of family travel and Air Canada is pleased to offer special new services to make each trip easy and memorable for customers with young children. With Air Canada Family Summer Travel Services, we are introducing airport and onboard programs that will simplify all aspects of the travel experience for families during their summer holiday travels,” says Benjamin Smith, President Airlines and Chief Operating Officer at Air Canada.
Full details on the program as well as other travel information for family travel are available on the new AC Family page at aircanada.com.
Key selling points of the program include:
- Dedicated family check-in lines for families travelling with young children at Air Canada’s main hubs at Toronto-Pearson, Montreal and Vancouver;
- Complimentary, standard seat selection within each cabin of the aircraft for proximity seating for family members;
- Pre-boarding between zones 2 and 3 for families travelling with young children;
- Complimentary Air Canada Skyrider activity book for children up to age 11; and
- Priority rebooking in event of schedule changes
Air Canada also continues to offer a fee-for-service Unaccompanied Minor program for children aged eight to 17 travelling without a parent or guardian on nonstop itineraries. The UM program includes a dedicated agent at both the departure and arrival airport and regular monitoring onboard by a flight attendant for the duration of the flight.
Details about the program are available at the AC Family page on aircanada.com.
