MIAMI — Carnival is introducing a series of new features to its online booking tool for travel advisors, GoCCL Navigator.
The cruise line says the enhancements streamline the booking process, providing travel advisors with the tools and resources they need to maximize efficiency and improve their overall experience to support their business and income growth.
New enhancements streamline the booking process, providing travel advisors with the tools and resources
Along with a new design that makes it easier for searching, viewing and comparing offers, the platform’s variety of enhancements also includes …
- Enhanced Offer Details – Fares will be easier to review and compare to other offers with a simplified list of key benefits and fine print details.
- Special Offers Red Tag – Red tags will now be shown spotlighting when clients have a special VIFP offer on a sailing.
- Accessible Staterooms – Booking accessible staterooms will now be available on GoCCL.com, eliminating an extra step of calling in for the request.
- Side-by-Side Offer Comparison – This feature will be enhanced to include price and benefits at-a-glance.
- Desktop + Mobile Access – All updates are available across desktop and mobile to book wherever and whenever.
Adolfo Perez, Carnival’s Senior VP of Global Sales and Trade Marketing, says the updates are rolling out, with the new features becoming fully accessible to all users by the end of the week.
“We deeply value our travel advisor community, whose expertise and passion are an integral part of our success,” said Perez. “The latest updates on GoCCL.com are based directly on advisors’ feedback and make it easier than ever to match clients’ needs with the perfect Carnival cruise to deliver exceptional service, all while saving valuable time by doing it quickly online.”
The new enhancements to GoCCL.com are part of Carnival’s ongoing commitment to travel advisors as part of its Travel Agents Rock! program. See GoCCL.com or for support with the new enhancements, contact Carnival’s eSolutions team at esolutions@carnival.com or call 800-845-2599.
