MIAMI — Carnival Cruise Line’s popular Travel Agent Finder has gotten an upgrade, making it more user-friendly and agency-focused.
After completing its first phase of the redesign, the tool now provides enhanced individual agency information, and displays more agencies to help clients find a local travel professional within Carnival’s extensive network.
The look and feel of the page was updated to better match that of the line’s main site, carnival.com. Plus, it now uses Google Maps to display agency locations; users can input search criteria besides a zip code to produce more accurate results. Those results lead to such agency information as phone number, email address and website link, when available.
“As we continue to deliver on our commitment to support our travel agent partners as they grow their business, we’ve significantly enhanced the functionality and the design of our Travel Agent Finder to make it easier for visitors on our website to find a local travel agent,” said Adolfo Perez, senior vice president of sales and trade marketing for Carnival. “The new and improved Travel Agent Finder on our site is a more powerful tool for both our partners and their potential clients. We hope everyone takes full advantage of its usefulness.”
The second phase of the redesign is expected to be complete in spring 2019, with the next upgrade providing home-based travel agency owners the ability to add their information to the system. Users will be able to see home-based agency locations displayed on Google Maps if the agency opts in to the program.
For more information go to the line’s travel agent Internet portal, BookCCL.com.