Air France makes SAF pledge ahead of Paris 2024 Olympic and Paralympic Games

Air France Conciergerie offers new services at Paris-Charles de Gaulle  

PARIS — Next month Air France will begin offering new concierge services at Paris-Charles de Gaulle, to welcome and assist its customers throughout their time at the airport.

Starting June 11, these services will be available for all bookings for flights operated by Air France or code-shared with a partner airline.

Air France Conciergerie will offer customers travelling in Economy, Premium Economy and Business cabins a range of optional services.

On departure, customers will be able to enjoy a full range of services including a private transfer to the airport (for journeys within a 40km radius of CDG), concierge assistance as soon as they arrive outside the terminal, a porter service to take their baggage to a dedicated check-in counter, assistance through the airport’s priority lanes, to the lounge for eligible customers, and then to the boarding gate.

On arrival, a concierge will meet customers at the door of the aircraft and accompany them through the airport’s priority lanes. Once their baggage has been collected, they will then be accompanied to the vehicle dedicated to their private transfer (again, for journeys within a 40km radius of CDG).

Connecting passengers will be accompanied from the jetway to the lounge for eligible customers, then to the boarding gate of their next flight through the airport’s priority lanes.

On departure or between two flights, the concierge service will also offer access to one of the airline’s lounges an additional option for non-eligible customers. When it’s time for boarding, they will then be accompanied from the lounge to their gate.

Services are available to book now for flights as of June 11, at airfrance.fr or by telephone up to 18 hours before departure. Click here for more information.

Travel Week Logo






Get travel news right to your inbox!