MONTREAL — Air Canada has announced an extension to its temporary pause of Aeroplan points expiry.

The inactivity policy was placed on hold during the pandemic to help members who were not necessarily earning points while at home. The inactivity policy was also made more flexible during the pandemic, increasing to 18 months in advance of the Aeroplan program relaunch in November 2020.

To cater to members who are not yet ready to travel, Air Canada is extending its pause on expiry of points until May 31, 2023. This means that between now and May 30, 2023, any Aeroplan points that would have expired will not.

Effective May 31, 2023, the normal expiration policy will once again apply, meaning points will expire if an eligible transaction has not been completed within the 18 months prior to this date.

“We want our members to remain active in the Aeroplan program and have several ways to check to make sure they’re not at risk of having their points expire,” says Air Canada. These include the following:

• At any time, members can view the date their points may expire by logging into their account dashboard.
• Aeroplan sends members reminders to customers at risk of their points expiring to encourage members to make a qualifying transaction such as: linking their Aeroplan account to their Starbucks and/or Uber/Uber Eats accounts and making a qualifying purchase, using an Aeroplan credit card, shopping online via the Aeroplan eStoreat retailers like Amazon, The Bay, Sephora, Dyson, Lululemon, and the Gap, staying at one of our partner hotels like Fairmont Hotels and Resorts, or even donating points to Aeroplan charities.

For members who do end up expiring, after May 30, 2023, as part of the policy, Aeroplan will reinstate all their points if they fly with Air Canada, or if they get an Aeroplan co-brand credit card via one of its partners – TD, CIBC, American Express or Chase – within six months of the day the points expired.

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