ACTA launches travel agency compensation and benefits survey

ACTA survey gathers input for Competition Bureau study of domestic air

TORONTO — A new survey from ACTA aims to gather members’ views for its submissions to the Competition Bureau on competition in domestic air sector.

Last week the Competition Bureau announced a comprehensive market study into the state of competition within the domestic air passenger services sector. The study aims to identify opportunities for enhancing competition to benefit consumers, employees, and businesses.

“ACTA welcomes the Competition Bureau’s market study into the state of competition within the domestic air passenger services sector,” said ACTA President, Wendy Paradis. “As the voice of the Canadian retail travel industry, we are committed to building a strong and competitive Canadian travel industry that benefits all Canadians.”

The Competition Bureau advises that the study is prompted by several factors, including industry concentration, high airfares, and recent challenges in travel experiences such as congestion, flight delays, cancellations, and baggage issues.

ACTA ASKING FOR MEMBER INPUT

ACTA is inviting all members to actively participate in the upcoming survey, which is accessible hereand must be completed by June 10.

Member insights will be compiled into a comprehensive submission by ACTA to the Competition Bureau as part of its formal consultation process.

“To ensure that our members’ voices are heard, ACTA has developed a comprehensive member engagement strategy. We invite all members to actively participate in the upcoming survey, which will be a critical component of our formal submission to the Competition Bureau. Member insights and experiences are invaluable in helping to shape the future of the airline industry in Canada,” said Paradis.

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