
Columns
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Highly effective customer service habits get B.C. agency owner Pacesetter recognition for a 3rd year
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Client retention: make ‘em stick like glue
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Dispelling the myths against going home-based
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New program from Nexion offers free retail travel training to Canadian veterans
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“Book now and pay over time”: How Uplift will change the travel game in Canada
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“Travel agents are our best brand ambassadors”: Palladium Hotel Group
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Puerto Plata: More than Sun and Sand
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“There is no Planet B”: Going green with The Travel Corporation
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“We helped simplify the selling process”: Bahia Principe
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Transat TDC wants to grow Agent@Home; hires Lalonde to ramp things up
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Diversity pays off when agents go home-based: Survey