From Collette’s Travel Protection Plan, to its Private Chauffeur Service, to the company’s incredible new portfolio of tools and resources for travel advisors, Collette’s Partnership Marketing Manager, Canada, Kateryna Havrylova, offers all the details in this edition of Take 5.

1. Collette has 107 years of experience in travel and touring, an incredible history. For travel advisors with clients looking for more upscale offerings, what can you tell us about the travel experience Collette provides?

“Collette curates and guides tours that break the stereotypes of guided travel. Our in-destination teams are passionate travellers themselves, curating unique cultural experiences that bring our travellers closer to their destination, from hand-picked accommodations like igloos and villas to authentic culinary delights right in a local’s home.”

2. Collette’s Private Chauffeur Service is a go-to value-added proposition for many travel advisors. Heading into the prime spring and summer travel months, what do you want travel advisors to know about this service?

“This is a fantastic service that is included in Collette’s Transportation Package, which includes airfare and in-destination transfers in addition to roundtrip home-to-airport Private Chauffeur Service.

“Because our tours don’t include airfare, this is a great package to sell that offers incredible value for your clients. It’s more than just a boarding pass.”

3. Collette’s Travel Protection Plan is a hit with advisors and clients. For any travel advisors who aren’t aware of this feature, can you tell us more?

“Collette offers a robust ‘Cancel for Any Reason’ Travel Protection Plan that guarantees clients a full refund when they cancel up to 24 hours before departure.

“Travellers will get their refund in their original form of payment – not a voucher. It also protects travellers in the event of missed connections, baggage loss, trip interruption, and more while on tour.

“For travel advisors, they don’t miss out on commission – our advanced commission program will never recall what they already earned.”

4. What highlights of Collette’s 2025-2026 portfolio do you want to make sure are on travel advisors’ radars?

“The British Isles are trending this year, and we just launched a new brochure detailing our UK and Ireland tours and the exciting local connections they include.

“Advisors can send it right to their clients with their own call to action to inspire them to choose Collette.”

5. Collette has been launching new programs and support for advisors in recent months, especially the Travel Advisor Rewards Program. What details about these programs do you want to highlight?

“Collette offers a number of resources and tools to help advisors sell …

• Travel Advisor Rewards Program: Incentives for travel advisors to experience the Collette product like clients do.
• Travel Advisor Portal: Hub of customizable content, links, and tools to help advisors sell, network, and serve their clients.
• Collette University: Library of quick, self-paced courses designed to help advisors grow their business and serve their clients.
• MyCollette: Self-service platform where advisors can view and manage their bookings in one place.
• Travel Advisor Resource Guide: 76-page guide designed exclusively for advisors with resources to educate and foster growth.

Travel advisors can access Collette’s marketing materials, and other valuable resources online in the Travel Advisor Portal.