For Atlas Ocean Voyages, the more remote the destination, the more extraordinary it is. With a fleet of three Explorer Class vessels, the company, which launched in August 2021 specializing in yachting expeditions, is looking ahead to 2024, intent on exploring the unknown with a brand new vessel under its belt. In this week’s Take 5, we chat with Cathy Kusuma, Vice President of Sales, about the new World Voyager, the company’s loyalty program and what’s in the pipeline for travel advisors.
1. For travel agents who still aren’t familiar with the line, or who haven’t yet sold your products, how would you sum up Atlas Ocean Voyages, and where do you sail to?
“Atlas Ocean Voyages is a premier luxury expedition cruise line that offers unparalleled experiences to the most extraordinary and remote places on Earth. We explore destinations like Antarctica, the Arctic, Europe, South America, and more. Our yachts are designed to provide an intimate and immersive journey, combining luxury with adventure.”
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2. The company’s third yacht, World Voyager, was recently christened in Ushuaia, Argentina. Can you tell us a little about the vessel – where does it sail to, what amenities are onboard, and how does it differ from your other two yachts?
“World Voyager is an exceptional addition to our fleet. It sails to diverse destinations, from Antarctica this winter to the Arctic next summer, and South America and the Caribbean in between, offering enriching experiences. Onboard amenities include the L’Occitane Spa, multiple dining options, and spacious suites with private balconies. What sets World Voyager apart is its ability to access unique ports and its focus on delivering a perfect blend of luxury and expedition.”
3. The company launched its new loyalty program, Atlas Yacht Club, earlier this year for past guests. How is the program going so far? And how many of your customers are repeat customers?
“Atlas Yacht Club has been incredibly well-received. We value our repeat customers, and many of our guests are returning explorers. The program is designed to reward loyalty with exclusive benefits, recognizing and appreciating the trust our guests place in us.”
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4. What can guests expect on every Atlas cruise? And who would you say is the perfect Atlas guest?
“Every Atlas cruise promises an exceptional blend of luxury, adventure, and enrichment. Guests can expect top-notch service, expert-led excursions, and unique experiences tailored to each destination. For example, each of our voyages features a complimentary Cultural Immersion offering a deeper, more authentic experience of the destination’s culture. It often involves visiting local markets, participating in traditional events, trying local cuisine, meeting local artisans, or engaging with communities to gain insights into their way of life. The perfect Atlas guest is someone with a passion for exploration, luxury, and an appreciation for the extraordinary.”
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5. How does Atlas work with Canadian travel agents? Is there anything in the pipeline that they should know?
“We highly value our Canadian travel advisor partners and plan to expand our sales representation in the coming year to further our local awareness and partnerships in the trade community. We currently offer support, training, and resources to ensure they have all they need to showcase our offerings effectively. We have exciting plans, including new itineraries and exclusive opportunities, so stay tuned for updates. Travel Advisors may email sales@atlasoceanvoyages.com for additional assistance.”
For more information g to www.atlasoceanvoyages.com or https://atlasadvisors.atlasoceanvoyages.com/.