Airlines Air Canada’s Pierce talks strong routes, seat selection and NDC, and why Russi has been “invaluable”
Airlines “SWISS offers a premium experience in all classes”: Interview with SWISS CCO Heike Birlenbach
Retailers Lack of skilled labour hampers retail travel growth: “There is a notable gap in specific training for travel agents”
Retailers Direct Travel’s new CEO Christal Bemont says Canada is “a significant part of our business”