All posts by Joelle Goldman

JJoelle Goldman is the Vice President of Host Services & Luxury Hotel Programs for Direct Travel in North America. She can be reached atjgoldman@dt.com.

How’s your elevator pitch?

The ‘suggestive sell’ can hit the sweet spot with clients

New Year’s resolutions that are good for you – and your business

‘Tis the season to be thankful

The power of referrals

5 ways to make the most of travel industry conventions

Why not every client is a perfect fit

What about your own vacation?

The art of the upsell

Supporting preferred suppliers: Making your clients (and host agency) happy