The last fifteen months has been a huge period of learning for me not only personally, but from a professional perspective too.  While it wasn’t always easy, and I’ve decided to step away from that path, it gave me a greater understanding of travel, the travel industry, and how things work – and let me tell you, it’s not always black and white. During my time as an international travel consultant (aka travel agent), I picked up a few tricks of the trade and made some observations that I want to share with you!

1. Just because you know how to use the Internet doesn’t mean you can do it better yourself

Often times when you book through an agent, they have access to private rates or nett rates that you can’t see online. Most airlines like supporting travel agents and big agencies have buying power- hence they are able to get better private rates than those you’re seeing online. While the Internet has made it very easy to book online – there are things that you may not even realize you’re doing wrong.