Say hello to HELiO – the purpose-built platform changing the way travel advisors design and deliver tailor-made travel.
With access to more than one million land products – including hotels, transfers, car rentals, and activities – Envoyage’s proprietary HELiO platform is helping advisors do what they do best: craft seamless, customized experiences that wow clients and win repeat business.
Designed with Advisors in Mind
HELiO isn’t just a booking tool. It’s an end-to-end engine built in-house by the Flight Centre Travel Group, designed to give travel entrepreneurs a flexible, scalable platform that keeps pace
with the way they work.
“At Envoyage, we’re committed to delivering tools that not only support our advisors but help them grow,” says Anita Emilio, Vice President and General Manager of Envoyage. “HELiO offers
the power of a global marketplace, delivered through a platform that was purpose-built for travel professionals.”
From multi-destination itineraries to customizable margins and service fees, HELiO makes it easy to deliver personalized travel with polish and efficiency – while maximizing earnings.
What HELiO Delivers
Whether it’s a simple hotel stay or a multi-component itinerary, HELiO empowers advisors to build client-ready experiences with speed and precision.
Key features include …
. Streamlined Booking: A one-stop-shop for FIT and tailor-made travel
. Exclusive Product Access: Competitive pricing, bonus commissions, unique rate plans and special amenities
. Flexible Earnings: Advisors can customize pricing and service fees along with commission potential of up to 13%
. User-Friendly Interface: Simplifies modifications, payments, and cancellations with a clean design
. 24/7 Support: Live chat assistance when it’s needed most
Lisa Kraiger, an Envoyage advisor who specializes in FIT travel, calls HELiO an essential tool: “I love that I can save quotes even without full client details – it’s flexible and easy to update when
it’s time to book,” she says. “The HELiO team is incredibly responsive, and I appreciate the hotel quality and activity descriptions. They’re client-ready, which saves me time and adds polish.”
Melissa Allen, another advisor in the Envoyage network, agrees: “HELiO is very user-friendly, pricing is competitive, and the product offerings are strong.”
A Platform Built for Growth
According to David Gallie, Member Support Leader at Envoyage and the lead on HELiO’s rollout, the platform was designed around advisor feedback: “We built HELiO to support the way our members actually work. It’s fast, intuitive, and adaptable to different business styles.”
HELiO also reflects the scale and strength of Envoyage’s global buying power – backed by Flight Centre Travel Group – and showcases how proprietary technology can unlock real
opportunities for growth.
While HELiO was originally built to serve the Envoyage and FCTG networks, it’s now available to agency owners looking to expand their product offering or improve their booking process – without committing to a full network transition.
Ready to Experience the Power of HELiO?
“We’re thrilled with how well HELiO has been received by our network,” says Emilio.
She added: “Recently, I’ve had some exciting discussions with agency owners outside of our Envoyage network on how they can leverage this powerful tool to expand their offerings and provide even more options to their clients – whether they’re crafting complex itineraries or managing everyday FIT bookings. HELiO is truly helping advisors elevate every journey and deliver unforgettable experiences. If you’re interested in learning more about how HELiO can support your agency’s growth, we invite you to reach out to us. We’d love to discuss how this platform can help you deliver exceptional travel experiences to your clients.”
