PLAYA DEL CARMEN — It was graduation day for 100 new travel professionals who successfully completed Transat’s first-ever Rookie Camp.

Concluding on April 11 at Paradisus Playa del Carmen, the week-long camp included a variety of engaging activities like presentations from Transat and its partners, hotel visits, destination experiences and plenty of networking opportunities. 

Lindsay Merrill, Sales Manager at Transat who helped organize and facilitate the Rookie Camp, said the week reminded her why she entered the travel industry in the first place. 

“We all share a love and passion for travel. The agents have shown over the past few days that they are committed to providing the best service to our mutual customers so that they can create lasting memories with friends, family and loved ones,” said Merrill.

Feedback from participating agents was overwhelmingly positive.

“Despite the rigorous schedule, Transat Rookie Camp 2024 participants came from across Canada to foster meaningful connections and collaborative learning opportunities, enriched by the diverse array of vendors present throughout the week,” said Emeline of Transat Travel. “What made the experience truly memorable for me where the amazing people I had the pleasure of meeting and the camaraderie we shared.”

Jamie from Woodstock Travel added:” The Transat Rookie Camp was such an amazing learning opportunity. The knowledge and experience I gained over the past week would have taken me years to gain on my own. I feel much more confident selling all-inclusiev and Transat products in the future.”

And Erin from Tripcentral said the level of preparation and planning was outstanding. “From the exceptional private check-in/welcome reception to the amazing app/website with all the up-to-the-minute information, absolutely nothing was overlooked. The shows and culinary experiences provided by the hotels and vendors were memorable and heartfelt. It feels like this is the 100th Rookie Camp, not the first! All Transat staff are very personable and make you feel important. When did they sleep?”

Hotel and tour partners that took part at the inaugural Rookie Camp included Bahia Principe, Meliá Hotels International, Barceló Hotel Group, Palladium Hotel Group, Hyatt Inclusive Collection, Iberostar Hotels & Resorts, and Trafic Tours.